Admissions Associate

Bloomingdale, IL

Pivot Point International, Inc., the world leader in hair and beauty education is seeking applicants for the temporary full time Admissions Associate within the International Academies Division for our Bloomingdale Academy.  The initial assignment will be up to three months with potential extension based on performance and company needs.

Our ideal candidate will possess the following:

• a strong desire to positively impact potential students, guiding them though a process of career choices, educational options and enrollment procedures
• a motivation to achieve success in sales and meet recruitment goals
• ability to demonstrate their drive for success and being results oriented
• NOTE:  Technical knowledge is not required, as we provide extensive product & sales training

REQUIREMENTS:

• 2 plus years of Inside Sales experience (preferred)
• Bachelor’s Degree (preferred) or equivalent years of experience
• Excellent verbal and written communication skills
• Self-starter with outstanding problem solving and analytical skills
• Self-motivation to meet and exceed goals
• Proficiency in Microsoft Outlook and Internet
• Some overtime may be required.

BENEFITS:

• Competitive Salary
• Medical, Dental, Vision, Life, 401(k) plus matching, and more available!
• Promotional Opportunities
• Product and Service Discounts

EOE

Director, Strategic Alliances

The role of Director of Strategic Alliances is to develop and execute partnership strategies with named and targeted alliances within and outside of the Beauty Industry. This includes developing approved Go-To-Market joint solutions and initiatives with and through strategic partnerships, in alignment with the PPII Sales and Marketing teams. Ensure partners are mapped based on their strengths. The main focus is to help drive incremental revenues in line with the PPII strategic business plan. Provide Sales support to the Alliance Partner either directly or indirectly.

Responsibilities:

• Responsible to own and drive the pipeline with strategic Alliance Partners.
• Drive the integration of the Partner customer facing organization with the PPII customer facing organization on clients to drive the pipeline.
• Work with PPII Sales organization, Professional Services, Marketing and Education & Research to support the process of creating approved PPII initiatives and executing upon them.
• Develop and maintain effective relationship with Partner sales executives, marketing teams, industry and delivery teams.
• Work with global alliances team to build the application and industry partner map
• Develop a joint PPII execution plan by region that is signed off at executive levels on both sides
• Drive and monitor the progress of the execution of the PPII roll-out process.
• Work with Sales and Alliance Partner team to manage/ resolve problem escalation
• Participate in the development and execution of events in accounts to promote business, brand and strategy across the region
• Support new product launches and promotions
• Deliver exceptional results with regard to profit and in adherence to budget
• Project a positive, professional image at all times
• Attends industry related, PPI supported shows, events as mandated

Skill Sets:

• A strong background in sales and business development.
• Demonstrable track record of excellent business development and channel / alliance activity.
• Great presentation and excellent customer service skills.
• Strong negotiation and communication skills
• Experience in managing of budgets and understand financial principals and statements to assist in the ability to reach company profitability goals.
• Excellent inter-personal & presentation skills, teamwork orientation and the ability to adapt quickly
• Ability to travel 60-80% and work weekends
• Computer literacy (Word, PowerPoint, Excel)
• Strong organizational skills
• Strong clarity and strength of business and interpersonal communication skills
• Execution and Follow-Up
• Self Motivation
• Valid driver’s license and ability to acquire a credit card.

Qualified candidates forward cover letter and resume and/or application to hr@pivot-point.com or to:

Pivot Point International

Attn: Human Resources

1560 Sherman Ave

Evanston, IL  60201

Please note title of position for consideration in correspondence.

Network Engineer

Evanston, IL

Seeking a Network Engineer to manage a 150 node network in Evanston, IL.This position will be responsible for managing network infrastructure, including Windows and Macintosh servers, Exchange, SMS, VMware ESX, firewalls, routers, switches, and various monitoring, management, and security tools.This position will also assist in the support and troubleshooting of Mac and Windows desktops.  We are seeking candidates with 5+ years of experience as a Network Engineer, working with a variety of common concepts, practices, and procedures related to Windows servers, Directory Services, network equipment, and security.The ideal candidate will rely on experience and judgment to plan and accomplish goals,perform a variety of complicated tasks, andcross-train and mentor Desktop Administrators.

Network Engineer Requirements:           

• Bachelor Degree preferred.
• Certifications: Current A+ and MCSE certifications or equivalent experience.
• Must have strong understanding of MS Exchange, Active Directory, and Windows Servers..
• Must have at least 5 years of experience as a Network Engineer or equivalent experience with design, implementation, configuration, and support of network operating systems, infrastructure, and directory services in a multi-server/multi-site environment.
• Must have experience managing Macintosh servers and X-Raid systems.
• Terminal Server/Citrix, Firewall, VMware server and Macintosh experience strongly preferred.
• Knowledge and experience with network management, deployment, and monitoring tools such as WSUS, Ghost, Systems Insight Manager, etc. preferred.
• Must have a high level of analytical, organizational, and problem solving skills, with the ability to exercise good judgment and prompt decision-making ability, responsibility and accountability.This includes having an excellent service and solution oriented focus. Must be self-motivated and able to prioritize tasks independently in fast-paced environment.
• Travel within Chicago area to remote offices.
• Ability to work occasional extended hours, including either after-hours during weekdays and some weekends as needed.

Additional Responsibilities Include:

• Provide problem diagnosis and resolution for hardware and software related problems as required, in a timely and accurate way, while ensuring high levels of customer satisfaction.
• Develop and participate in ongoing, proactive support, including optimization and scheduled maintenance.
• Participate in Disaster Recovery Planning and testing
• Develop and maintain system documentation
• Develop project plans and complete assigned project tasks within designated targets.
• Participate as a resource and technical expert in projects from other areas of IT and business units.

Equal Opportunity EmploymentQualified candidates forward cover letter and resume and/or application to hr@pivot-point.com

Career Services Associate

Evanston, IL

Pivot Point International, Inc., the world leader in hair and beauty education, is currently seeking a Career Services Associate within the International Academies Division who will report to the Career Services Manager.

The Career Services Associate will assist with an ongoing project to build and grow the Career Services Department at the company’s corporate headquarters in downtown Evanston, IL.  The ideal candidate possesses 2 years of professional experience in a diverse business or educational environment, is detail-oriented with strong interpersonal skills, and has experience with Microsoft Office.

Job responsibilities include offering resume and interview skills counseling to a diverse student population, organizing Career Services events such as job fairs and alumni gatherings, maintaining the Corporate Alumni database, tracking information from recent graduates, touring spa and salon facilities, maintaining a database of potential employers for our graduates in the Chicago-land area, and maintaining the Career Services website. Knowledge or experience within the beauty industry is beneficial, but not required. Experience in Career Services is highly desirable.  EOE

Qualified candidates forward cover letter and resume and/or application to hr@pivot-point.com or to:

Pivot Point International

Attn: Human Resources

1560 Sherman Ave

Evanston, IL  60201

Please note title of position for consideration in correspondence.

Information Technology – Project Manager

Evanston, IL

Pivot Point International, Inc., the world leader in hair and beauty education, is currently seeking a full time Project Manager.  The Project Manager will provide project management leadership in the area of ERP implementation, E-Commerce, E-Learning and various IT projects.  The position will work closely with the Marketing, Sales, Customer Service, Finance, H/R and outsourced IT resources, provide vendor management and oversight in an IT outsourced environment and provide world-class services to the internal client base.

Provides Implementation Management by:

• Ensures Statement of Work is created, understood and sustained throughout the project by all project stakeholders.
• Identifies implementation tasks and assigns responsibilities.
• Provides and maintains a detailed schedule of activities.
• Ensures that implementation status is communicated to all project stakeholders.
• Manages project control documents.
• Sets and meets project expectations.
• Identifies areas for improvement and provides quality assurance for implementation.

Provides Project Budget Management by:

• Monitors and reports actual expenses with project budget to customer's Project Manager.
• Approves invoicing of time for the project.

Provides Executive Level Communication by:

• Take active part in building a strong team.
• Understand the importance of and pursue a high degree of customer service.
• Performs other duties as assigned

Knowledge and Skills Required

Experience in implementation of an ERP system is required. Either as a consultant or as a customer project manager.

Strong knowledge and experience in one or many of these fields is required:

• Financials
• Manufacturing
• Inventory Control
• Supply Chain
• E-Commerce

Strong knowledge of some areas of an ERP application and good knowledge across multiple areas of an ERP application is required.

Candidates ought to be able to envision, conceptualize and verbalize the entire project life cycle through all of its phases. They must be able to develop and execute a total project plan. The candidate must have excellent interpersonal skills to inspire, motivate, resolve conflicts, negotiate and sell the project to both the client and internal management.

Education:

B.Sc. in Operations Management, Finance, Engineering, Accounting, Purchasing, or Supply Chain Management is preferred.

A certification in Production and Inventory Management by APICS or Project Management certification from PMI is a plus.

Job Requirements:

Employment history of successful IT project implementations with ever increasing project scopes using formal PM methodology

Thorough understanding of computer and data communication technologies

Excellent verbal and written communication skills


Candidates should have 10 years of business experience in a systems implementation role. They should have a track record of successful systems implementation.

Demonstrated knowledge of CMMI practices.

Practical experience using NetSuite, SalesForce.com, Siebel, SAP or other similar CRM applications.

Five years experience in managing multiple IT providers in an outsourced services model

Candidates should be a self-starter capable of leading a large team through complex systems implementations. Candidates should be well organized and capable of juggling numerous project priorities

EOE

Qualified candidates forward cover letter and resume and/or application to hr@pivot-point.com or to:

Pivot Point International

Attn: Human Resources

1560 Sherman Ave

Evanston, IL  60201

Please note title of position for consideration in correspondence.

Corporate Guest Services Associate

Evanston, IL

Pivot Point International, Inc., the world leader in hair and beauty education, is currently seeking a Guest Services Associate to manage flow of the customers in our corporate offices as well as provide administrative support across the company.  For over 40 years, PPI has created successful careers for thousands of artists—diverse artists who create in the realm of hair design, esthetics, and nails.

The Associate will be responsible for answering all incoming calls and emails in a professional and timely manner. Other responsibilities include the timely distribution of inbound faxes and overnight envelopes and packages, and daily processing of all outbound overnight envelopes and packages.  This position will work closely with the Human Resources Director, and you will provide administrative support to other departments, as well as track and document monthly reports.   This is a permanent full time position, and the schedule is Monday through Friday, 8:00 AM to 5:00 PM. 

This position requires exceptional customer service skills, the ability to successfully multi-task in a high traffic environment, have fast an accurate business skills, be positive with high energy, and possess the ability to take charge while catching on quickly.  Computer literacy (MS Word, Excel, Outlook, and internet) is required.

EOE

Qualified candidates forward cover letter and resume and/or application to hr@pivot-point.com or fax to 847-866-9064.

Salon Manager

Bloomingdale, IL

Pivot Point International. Inc., the world leader in hair and beauty education, is currently seeking a Salon Manager who will report to the Academy Director.

Major responsibilities include:
•Develop and maintain an environment that retains customers through strong customer care, retail sales and a unified understanding of the company vision.
• Supervise all clinic operations with Academy Director to ensure achievement of sales goals, business objectives and profitability.
• Train all Bloomingdale Academy staff and students on customer service and retail needs as appropriate.
• Recommend and assist in the development of clinic marketing strategies to drive sales, to include planning/coordinating in-house promotions, community activities and outreach.

The qualified candidate will meet the following criteria:
• 5+ years management/sales experience in a high-volume retail, beauty/spa or service environment.  Will be required to provide historical examples of increased revenue generation.
• Proof of active cosmetology/esthetics license required.
• Retail and product knowledge, with experience in developing promotional strategies.

• Excellent communication and customer service skills, English required

EOE

Qualified candidates forward cover letter and resume and/or application to hr@pivot-point.com or to:

Pivot Point International

Attn: Human Resources

1560 Sherman Ave

Evanston, IL  60201

Please note title of position for consideration in correspondence.

Salon Manager

Evanston, IL

Pivot Point International. Inc., the world leader in hair and beauty education, is currently seeking a Salon Manager who will report to the Academy Director of the Evanston & Bloomingdale Academies.

Major responsibilities include:
•Develop and maintain an environment that retains customers through strong customer care, retail sales and a unified understanding of the company vision.
• Supervise all clinic operations with Academy Director to ensure achievement of sales goals, business objectives and profitability.
• Train all Evanston Academy staff and students on customer service and retail needs as appropriate.
• Recommend and assist in the development of clinic marketing strategies to drive sales, to include planning/coordinating in-house promotions, community activities and outreach.

The qualified candidate will meet the following criteria:
• 5+ years management/sales experience in a high-volume retail ,beauty/spa or service environment.  Will be required to provide historical examples of increased revenue generation.
• Proof of active cosmetology/esthetics license required.
• Retail and product knowledge, with experience in developing promotional strategies.

• Excellent communication and customer service skills, English required

EOE

Qualified candidates forward cover letter and resume and/or application to hr@pivot-point.com or to:

Pivot Point International

Attn: Human Resources

1560 Sherman Ave

Evanston, IL  60201

Please note title of position for consideration in correspondence.

Cosmetology Education Director

Evanston, IL (Corporate)

Pivot Point International, the world leader in hair and beauty education, is seeking an experienced, strategically focused, high level Cosmetology Education Director to work with a team of exceptionally creative individuals in three Chicagoland Academies (office located in Evanston, IL).

The Cosmetology Education Director is responsible for the developing and managing of education delivery for all corporately owned academies as well as education skill assessment and training.  Field evaluation schedules will be executed by the CED.  This inspirational leader also works closely with the Academy Operations Department in relation to hiring highly qualified educators and maintaining excellent student satisfaction. 

Key Competencies:

Integrity and Trust

Customer Focus

Results Driven

Interpersonal Confidence

Priority Setting

Staff Development

Motivational Speaking

This position requires a minimum of 5 years teaching cosmetology, 3 years high level managing experience and a current professional cosmetology license. The qualified candidate will have experience with the recruiting, hiring and training of professional cosmetology educators and demonstrated success and motivational testimony in the delivery of Pivot Point Education.  The successful candidate will work well with deadlines, prove noticeably strong written and verbal communication skills, be versatile and adaptable, and know how to sustain a uniquely diverse and passionate environment.  An ideal candidate will be familiar with developing educational curriculum, budgeting and DOE compliance.  Esthetics working and/or teaching experience a plus.

Equal Opportunity Employer

Be sure to note your relevant work history and experience in your cover letter and resume.

Pivot Point provides a competitive salary and benefits package along with an exciting working environment.  Qualified candidates should send a cover letter and resume to hr@pivot-point.com.

Pivot Point International, the world leader in hair and beauty education, is seeking applicants for the positions of licensed cosmetology and esthetics educators to work in the Chicagoland area.

Requirements: Active Illinois teaching license in Cosmetology or Esthetics; two+ years of teaching experience. Preferred: Pivot Point training; salon experience.

Benefits: Full employee benefits, health, 401K, profit sharing, paid vacation; ongoing top-quality training through Pivot Point’s National and International educators network. Excellent career growth opportunities. Full-time and part-time positions available. Starting salary negotiable based on overall qualifications.

If you meet the qualifications and are interested in this exciting opportunity with competitive compensation in an exciting educational environment, send us your resume and a letter explaining your motivations. Highlight your key experiences in teaching.

Email: hr@pivot-point.com.

Postal Mail to: Pivot Point International, Attn: Human Resources,
1560 Sherman Ave., Evanston, Illinois 60201

No phone calls please.